Terms & Conditions
REFUNDS & EXCHANGES
For health and hygiene reasons we are unable to accept returns. If you have a problem with your product please contact us immediately and we will endevour to sort the issue out for you. Once your order has been payed for and processed we do not do refunds.
We will post your package through Australia post with a tracking number.
For Australian orders you can expect your parcel to arrive within a week and occassionally up to 2 weeks for remote areas. For overseas orders arrival dates vary from 1 week to up to 1 month , and can be tracked through Australia post for more detailed progress for your area.
Sacred flower will not ship any goods until payment has been received and cleared. If an item you order is not in stock, the rest of the order will be shipped and the unavailable item placed on back order. If this is the case the customer will be notified beforehand. When you pay with your credit card, your card details are not viewed by us or by any person except you, at any time during the transaction. They are encrypted and passed directly to the Bank through our security provider. We do not retain your credit card details.
All content on this site, including text, icons, graphics, etc are the property of Sacred flower and are protected by Australian Copyright law. No part or portion of this site may be copied, sold or used in any manner for any commercial purpose without written consent.
ADVICE AND INFORMATION
The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While we make every effort to ensure that the information contained within this website is correct, we take no responsibility for any loss or damage arising from its use. Sacred flower will not be held liable for any injury, damage or otherwise resulting from the use of any treatment or products within this website. Our products contain essential oils and thus customer discretion should be used if you are pregnant, have any medical conditions or very sensitive skin. If irritation occurs discontinue use.